Ordering Info

Contacting the Mailorder Dept.

Questions? Email: mailorder@polyvinylrecords.com or call at (217) 403-1754.

Shipping And Handling

How long will my order take to ship?

We generally ship orders out the next business day after they are received.

What are the shipping options?

U.S. Orders (First Class): Smaller orders (under 13 oz) are given the option of shipping via First Class Mail (2-7 day delivery).

U.S. Orders (Priority Mail): All orders are given the option of shipping via Priority Mail (1-5 day delivery)

U.S. Orders (Media Mail): Our most inexpensive option shipping option for US orders is US Postal Media Mail (up to 14 day delivery).

U.S. Orders (FedEx Ground): FedEx Ground is insured and trackable. Once your order is shipped, you'll receive an email with your tracking number. Transit time is generally 1-5 days anywhere in the U.S

U.S. Orders (FedEx Overnight): FedEx Overnight is insured and trackable. Once your order is shipped, you'll receive an email with your tracking number. FedEx Overnight orders will arrive the next business day as long as the order is placed by 2:00 PM.

Foreign Orders: You may choose between US Postal Air Mail or FedEx International upon checkout.  The proper shipping cost will be calculated and displayed on your shopping cart.

Pre-Orders

We are now accepting pre-orders on certian new releases. You may order other items along with your pre-order, however the entire order will ship together on the pre-order ship date. If you'd like other items to ship earlier, you need to place a separate order for just those items.

Back Orders

If something you order is temporarily out of stock (which occurs rarely), we'll put it on backorder for you and ship it separate. This will not slow down the shipping of any other items you ordered.

Credit Card Security

Our site is secured by VeriSign SSL encryption. SSL (Secure Sockets Layer) software encrypts all of your personal information, including credit card number and expiration date, name, address, etc and ensures that it cannot be read as the information travels over the internet.

Polyvinyl will never ask for you to send personal or financial information by, in response to, or via a link in an email. If you receive any email asking for this kind of information, it is not from Polyvinyl.

Privacy Policy

Cookies are used in the Polyvinyl Online Store, but only to keep track of the contents of your shopping cart once you have selected an item.