FAQs
These are questions we get many e-mails about each week.
Please read on and see if we can answer your question before cruising to the
contact info.
Q. I need help with an order or ordering in the E-Store.
Q. How can I book a Polyvinyl artist for a show?
Q. I am a writer/magazine/web publication, how can I get promos?
Q. Will Polyvinyl accept my band's demo?
Q. Can my store get promos/posters/info?
Q. Can I buy Polyvinyl stuff for my Store/Distributor/Mail Order?
Q. I work at a college/commercial radio station, how can I get music or schedule artist in studio appearances?
Q. Do you have any internships available at Polyvinyl Record Co.?
Q. What’s out of print?
Q. I don’t trust the postal service and want some information on the status of my mail order. How can I get information on that?
Q. I just made this killer student movie and I want to place some Polyvinyl songs in the background to really drive the point home. Can I use your music?
Q. Can I use a Polyvinyl artist’s song on my Podcast?
Q. I just bought a Polyvinyl LP and while I was gleefully opening it some tiny piece of paper fell out. I almost threw it away until I noticed it mentioned a free digital download. Can you help me?
Q. I would like to be included on the Polyvinyl newsletter for news and gossip about my favorite Polyvinyl artists, special offers, and because I frankly just love getting emails. How can I get on the list?
Q. I need help with an order or ordering in the E-Store.
A. We created an additional section of FAQs and information
about the store just for you! Click here to jump to it.
You can find each artist’s booking contact on
their artist pages. Click here then pick
an artist.
The best way is to send a copy of the magazine to
us first. Sometimes we send out so many promos we can't cover everyone, but if
you impress us, odds are we'll send some promos along. If you are a freelance
writer and are contacting regarding a print magazine, the best way to get in
touch is to email press@polyvinylrecords.com and let us know which publication you are writing for. We only have a limited number of promos and we receive a ton of web-related
requests, so please don’t be too bummed if we cannot fulfill all promo
requests.
The volume of demos has far outweighed our time
and ability to listen to them. To be fair and not waste your time and
materials, we are no longer able to accept unsolicited demos.
Yes. Please email our retail dept at:
retail@polyvinylrecords.com, or call (217) 403-1752 x231.
Yes. Please email our retail dept at:
retail@polyvinylrecords.com, or call (217) 403-1752 x231.
radio@polyvinylrecords.com or call
(510) 647-9475.
Q. Do you have any internships available at Polyvinyl Record
Co.?
A. We’re certainly always interested in new faces here at
Polyvinyl. We need people to help with
the day-to-day operation of our small, independent record label. Internships
are unpaid, but are available for college credit. Interns work between eight
and 10 hours a week (between 10 and 15 for summer terms) on a regular, flexible
schedule, 10 a.m. to 6 p.m. Monday through Friday. For more information, feel
free to e-mail the intern coordinator Megan at megan.kniepkamp@polyvinylrecords.com.
Q. What’s out of print?
A. Click here to check it out!
Q. I don’t trust the postal service and want some information on
the status of my mail order. How can I get information on that?
A. We all make mistakes, even the folks at the U.S. Postal
Service and FedEx. For information on your mail order please send a
pseudo-friendly e-mail to mailorder@polyvinylrecords.com and we will be happy to get back to you right away.
Q. I just made this killer student movie and I want to place
some Polyvinyl songs in the background to really drive the point home. Can I
use your music?
A. The appropriate term for this is “music synchronization”,
and you might be able to use some of our tunes. Please contact matt@polyvinylrecords.com for more
information.
Q. Can I use a Polyvinyl artist’s song on my Podcast?
A. Probably. Email press@polyvinylrecords.com with
your specific request and we’ll get you back a quick answer.
Q. I just bought a Polyvinyl LP and while I was gleefully
opening it some tiny piece of paper fell out. I almost threw it away until I
noticed it mentioned a free digital download. Can you help me with this?
A. Of course. Most of our LPs are on 180 gram vinyl and
include a free digital download code, which you can retrieve at
http://www.polyvinylrecords.com/iheartvinyl. If you are experiencing problems
with your digital download please contact downloads@polyvinylrecords.com.
If you have a question as to whether or not a release includes a free digital
download code please e-mail mailorder@polyvinylrecords.com.
Q. I would like to be included on the Polyvinyl newsletter
for news and gossip about my favorite Polyvinyl artists, special offers, and
because I frankly just love getting emails. How can I get on the list?
A. If you’d like to subscribe please scroll to the top of
this page and look in the upper right corner for the text “PV EMAIL LIST”. If you are having trouble finding that link email
mailinglist@polyvinylrecords.com and we’ll sign you up. If you’re already on the list and would like to sadly
opt out please e-mail the aforementioned address. PV never, ever shares our mailing lists with
third parties.
